Minister of Energy and Business Development, Kerrie Symmonds is calling for international best practices in customer service and quality standards from businesses in Barbados.

Mr. Symmonds who was speaking at the Barbados National Standards Institution, Visibility Conference, said that greater export activity for Barbados is linked to the quality of the goods and services that businesses produce.

“The way in which we as Barbadians treat to our customers, to our fellow barbarians, first of all, and the way in which we treated those people visiting our shores, and the way in which we look to set horizons beyond our shores into the Caribbean, and hopefully beyond the Caribbean, that these must now be the issues that this country starts to seriously look at, focus upon, recognize our significant weaknesses and fix finally.”

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He said businesses cannot operate the same way they did years ago and expect to benefit from international business. “The stability of Barbados’ society as a whole means that all businesses have now to relook their game, rethink that which they do, and align with what are the best possible practices that we can find. And those best practices are being identified and are being visited upon this country and upon every enterprise.”

Voice of: Minister of Energy and Business Development, Kerrie Symmonds.



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